Terms of service

Terms of Service

Welcome to Partyland! We are delighted to provide you with everything you need to celebrate in style. By accessing or using our website and services, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before making any purchases. If you do not agree with these terms, please refrain from using our website or services.

These Terms are governed by the laws of Iceland, and any disputes shall be resolved under Icelandic law.

1. General Information

  • These Terms of Service govern your use of the website, the purchase of products, and any transactions made with Partyland.
  • [Store Name] reserves the right to modify or update these Terms at any time. All changes will be posted on this page, and your continued use of the site indicates acceptance of the updated terms.

2. Account Registration

  • To place an order, you may be required to create an account. You agree to provide accurate and up-to-date information, including your name, contact information, and payment details.
  • You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. Notify us immediately of any unauthorized use of your account.

3. Product Availability

  • We strive to ensure that the products listed on our website are available. However, stock levels may change. If an item is out of stock after purchase, we will notify you and provide options such as a backorder or a full refund.
  • Products may vary slightly in color, size, and design due to photography or manufacturer differences.

4. Pricing and Payment

  • All prices are listed in Icelandic Króna (ISK) and include applicable VAT. Prices may change without notice.
  • Payment is due at the time of purchase, and we accept various payment methods, including credit cards, debit cards, and other secure online payment options.
  • You are responsible for paying all applicable taxes and fees associated with your purchase.

5. Shipping and Delivery

  • Orders will be processed and shipped within 2 business days, though delivery times may vary based on location and product availability.
  • We offer delivery throughout Iceland. Shipping costs will be calculated at checkout and are the responsibility of the customer, unless otherwise specified.
  • Delivery times are estimates and may be subject to delays due to third-party carriers or unforeseen circumstances. Partyland is not liable for delays caused by the carrier or other factors beyond our control.

6. Returns and Refunds

  • Our Return and Refund Policy outlines the process for returning products, requesting refunds, and any exceptions to these policies.
  • Returns are accepted within 14 days of receiving the product, provided that the product is unused, unopened, and in its original packaging. Certain items, such as personalized or custom-made products, food, and balloons, may not be eligible for return.
  • If a product is faulty or not as described, we will offer a full refund or replacement. Please contact us immediately at partyland@partyland.is if you encounter any issues with your order.

7. Damaged or Defective Products

  • If you receive a damaged or defective product, please contact us within 7 days of receiving your order. Provide details of the issue, along with any supporting photographs. We will arrange for a replacement or refund.
  • If the product is returned, we will cover the return shipping costs if the item is defective.

8. Use of Website

  • You agree to use our website for lawful purposes only and not to engage in any activity that could harm, disable, or impair the website’s functioning.
  • You must not use any data mining tools, robots, or similar data-gathering methods to collect information from our website without our permission.

9. Intellectual Property

  • All content on the website, including text, images, logos, and trademarks, are the property of Partyland or its licensors and are protected by Icelandic and international copyright laws. You may not use any of this content without prior written consent from Partyland.

10. Limitation of Liability

  • Partyland is not liable for any direct or indirect damages arising from the use of our products or services, including but not limited to lost profits, data, or business interruption.
  • We are not responsible for any damage caused by third-party links, services, or websites that may be referenced or linked to from our site.

11. Indemnification

  • You agree to indemnify and hold Partyland harmless from any claims, damages, or liabilities resulting from your breach of these Terms, your use of our website, or your violation of any rights of a third party.

12. Governing Law

  • These Terms of Service shall be governed by and construed in accordance with the laws of Iceland, and any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in Reykjavik, Iceland.

13. Privacy Policy

  • Your use of our website is governed by our Privacy Policy, which describes how we collect, use, and protect your personal information. Please review it at Persónuverndarstefna – Partyland.is.

14. Contact Information If you have any questions about these Terms of Service or our products, please contact us:

  • Email: partyland@partyland.is
  • Phone: +354 558 7000
  • Address: Holtavegur 10, 104, Reykjavik